Support center
Help with installing, using, subscribing to and managing your PerShipCRM account.
Support requests are accepted by email. Please do not send passwords, full payment card details or sensitive personal CRM content about other people.
Frequently asked questions
How do I get started?
Install the mobile app from the appropriate store and follow the sign-in and activation steps. CRM features are used on the phone, not on this corporate website.
How does the 31-day trial work?
The planned PerShipCRM subscription model includes a 31-day free trial. Always check the exact trial eligibility, end date and billing terms shown by your selected purchase channel.
Where can I manage my subscription?
Manage Apple purchases in your Apple account and Google Play purchases in your Google Play account. For a Paddle subscription purchased on the PerShipCRM website, use the customer access provided in your purchase confirmation or on the website.
What if I change my phone?
Personal CRM content is primarily stored on your device. Before switching phones, create an export using the app’s supported feature. Restoring subscription access and transferring your personal content are separate steps.
How do reseller codes work?
A code may identify a reseller or referral. The applicable store offer and eligibility are determined at checkout. Having a code does not automatically guarantee a lower price.
Why can’t I see my contacts on this website?
PerShipCRM is a mobile application. Personal CRM data is not managed on the corporate website, which is intended for product information, legal notices and support.
How do I delete my account?
Initiate account deletion through the app’s dedicated feature or the external process described on this website. CRM content stored only on your device must be removed separately.
How can I request a refund?
Apple and Google purchases follow the respective store’s refund process. For Paddle web purchases, consult your purchase confirmation or contact our support team.
How do I report a problem?
Email minimaldesignhungary@gmail.com with your iOS/Android version, app version, steps to reproduce the issue and, if possible, a screenshot without personal data. Never send passwords or payment card details.